Refuge opened the world’s first refuge in Chiswick in 1971. Refuge is the country’s largest single provider of specialist accommodation and support to women and children escaping domestic violence, supporting 2,800 women and children on any given day. Refuge provides safe, emergency accommodation through a
network of refuges throughout the country and runs the Freephone 24-Hour National Domestic Violence Helpline taking 400 calls every day, in partnership with Women’s Aid. Refuge also offers community based outreach services, specialist services for minority ethnic communities and a team of independent
domestic violence advocates (IDVAs) to support women experiencing domestic violence. Refuge runs award winning media and advertising campaigns to raise public awareness of the issue and campaigns and lobbies for better provision for women and children experiencing domestic violence.
Refuge’s role in the consortium
Refuge works with Women’s Aid, the Rape and Sexual Abuse Support Centre (RASASC) and Women and Girls Network (WGN) to deliver dedicated helpline services for all victims of domestic and sexual violence, including men, boys and LBGT callers. This is achieved through the provision of the National Domestic Violence Helpline (NDVHL) delivered in partnership between Refuge and Women’s Aid, and dedicated helplines for victims of sexual violence/abuse delivered by RASASC and WGN.
This project delivers specialist, integrated helpline services for all survivors of domestic and sexual violence throughout London providing immediate practical and emotional support as well as signposting to other support services.