Advice and Counselling

Aim of the project

This holistic project offers free, confidential advice and support by phone, email and in person in a confidential space in every London borough. Individual counselling and support groups are also available across London. Services are available in a number of languages, including: English, Turkish, Punjabi, Urdu, Hindi, Bengali, Spanish, Portuguese, French, Farsi, Arabic, Kurdish, Dari, Pashto, Cantonese & Mandarin.

This project also provides free and confidential legal advice, information and training and assistance for women with No Recourse to Public Funds.

More information about the project

Solace Women’s Aid is the lead partner for the project.  The Ascent-Advice and Counselling (A&C) partnership is comprised of 14 organisations. All partners have a wealth of experience of working with women and girls affected by Sexual Violence or Domestic Violence. The pan-London service provides specialist and generic counselling and advice services to women and girls affected by gender-based violence. Services include 1 to 1 counselling; individual advice; and group work. Services operate via 2 London Hubs; 1 in Ealing operated by the Women and Girls Network and 1 in Islington operated by Solace and from spokes across London boroughs. The hubs provide a first point of phone contact but women and girls can access services via the hubs and/or the spokes. The Hub and Spoke model increases accessibility for service users while mitigating the risk associated with women’s reduced access to service when they cross borough boundaries. Generic and specialist advice and counselling services are available to women and girls in all London boroughs. Specialist providers offer services in community languages within target boroughs which can be accessed by women and girls from across London. Generic advice and counselling is delivered within each borough. Legal support is provided by Rights of Women via a dedicated London advice line, a website and via training and legal handbooks. Users who have no recourse to public funds have access to limited assistance via emergency funds administered by Southall Black Sisters.

The partnership provides a responsive pan-London service via a hub and spoke method of delivery and in particular aims:

a)     To carry out risk assessments, provide immediate and appropriate safety advice with an emphasis on supporting women and girls to make informed choices.

b)    To provide ongoing group work in all localities, to reduce isolation and increase self confidence.

c)     To support women emotionally and therapeutically to recover from the trauma they have experienced through one to one counselling and group work.

d)    To provide women with NRPF with a place of safety and support in dealing with their status in this country

e)     To provide professionals and women and girls with the legal support and advice they need to use the protection afforded by the law effectively.

f)     To meet the needs of all women and girls by providing specialist services to BAMER women. To make the service accessible to people having protected characteristics as provided for in the Equality Act 2010.


Ashiana Network

Asian Women’s Resource Centre (AWRC)

Chinese Information and Advice Centre (CIAC)

EACH Counselling and Support

Iranian and Kurdish Women’s Rights Organisation (IKWRO)

IMECE Women’s Centre

Jewish Women’s Aid

Latin American Women’s Rights Service (LAWRS).

The Nia Project

Rape and Sexual Abuse Centre (RASASC) (South London Rape Crisis)

Rights of Women (ROW)

Solace Women’s Aid (Lead partner)

Southall Black Sisters Trust (SBS Trust)

Women and Girls Network (WGN)


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